Online Virtual Producer Certificate

Certificate Overview

Have you ever found yourself confidently delivering content for a virtual training session, or webinar only to have a participant just drop off? Or have you bravely launched breakout sessions but found that participants got lost regarding where to go? These scenarios illustrate the convergence of virtual training delivery and production. While attention is most often paid to the facilitation of virtual sessions, significantly less is devoted to producing them. Paying attention to the production of virtual training addresses this gap and this course teaches you exactly what you need to pay attention to in order to be a skilled virtual trainer, ready to accurately support your live online training strategies with skill.

This course helps you to identify, develop, and practice the necessary skills to become an effective live online training producer. It also provides an immersive skill building experience of engaging online training with examples, practice and coaching. This course is designed to empower trainers, training coordinators, and support staff to effectively produce virtual instructor-led training experiences with confidence!

See 'Technical Needs/Prerequisites' below. 

Bonus Items:

• Receive a participant manual containing the job aid every producer needs: a features checklist including troubleshooting guidelines for each one.
• Receive examples and platform checklists to help navigate the various live online platforms in the market today (WebEx, Zoom, Teams, Adobe Connect, etc.); and key points to remember for you to use as you support virtual earning experiences for your live online attendees.
• Receive a detailed Producer's Assessment form to be used should you choose to do the final independent application project on your own. 

Course Details:

Application Assignments: 
There will be a required 1-hour assignment following sessions one and two, and an optional independent practice assignment following session three.

Technical Needs/Prerequisites:
This course requires use of the Zoom application as a participant on a laptop or computer. You may download the most current version here:
https://zoom.us/download

***Participation via mobile device such as an iPhone or iPad or via a Web interface is NOT advised.

You must know or learn how to do the following things in Zoom prior to the start of the course (please practice in advance using the instructional links provided below.)

• Get on audio by phone or via computer.
• The location of the mute and unmute function.
• How to Chat online.
• For the in class practice time, how to Share your screen to show your work and collaborate in breakouts.

You will be asked to complete independent application assignments using this access or your own live online training platform.

Although this course is taught using the Zoom platform; participants can practice their course skills on their in-house/preferred platform (e.g. WebEx, Adobe Connect, Teams, Zoom, etc.)

Who Should Attend:
Trainers, training coordinators, and any other support staff those who desire to understand the producer role and build their skills to effectively support live online or virtual instructor led training sessions.

Instructor

Kassy LaBorie
Principal Consultant, Kassy LaBorie Consulting, LLC

Kassy is a speaker, instructional designer, classroom facilitator, and author who specializes in technology, virtual teams, and live online learning. She is passionate about helping organizations, learning teams, and training professionals successfully move to the virtual environment. Kassy is the author of Producing Virtual Training, Meetings, and Webinars: Master the Technology to Engage Participants and the co-author of Interact and Engage! 50+ Activities for Virtual Training, Meetings, and Webinars.

Course Objectives

In this course, you will learn to:

• Identify the online meeting technology features necessary to support engaging online training like chat, annotation, polling, and breakouts.
• Troubleshoot the most common problems virtual instructors face when delivering live online training.
• Support the development of engaging learning activities that prepare participants and ensure learning transfer in an online event.
• Develop a technically skilled and confident digital presence when delivering live online training.
• Produce live online training, following the principles taught and practiced in the live + online learning sessions.

Course Materials

Before the course: You may download your participant manual containing job aids, examples, platform checklists, and processes for you to use as you prepare, design, and support your live online courses.
For example:

• You’ll have several checklists to help you navigate the various live online platforms on the market today: Zoom, WebEx, Adobe Connect, GoToTraining, and a Universal one that can be used for any virtual classroom platform.
• You’ll have the Virtual Producer’s Competency Model detailing the specific skills necessary to be confident designing engaging live online training.
• You’ll get a Common Features and Troubleshooting Topics job aid providing a step-by-step guide for learning and managing any virtual training platform used in the live online environment.
• Using example live online templates and activities, you’ll prepare to produce a segment of a real live online session.

Sessions

Instructional Approach:

• Live, online presentations
• Facilitated, online discussion
• Examples and many useful job aids
• Performance-based exercises
• Individual project work for immediate application

• Develop strategies for learning any web conferencing platform.
• Use a variety of features and tools to effectively support a live online event.
• Troubleshoot solutions to fix features when the online event does not function as planned.

• Assist participants to join and stay connected to the online event.
• Partner with trainers, presenters, and other event leaders to prepare for an effective session.
• Analyze issues and problems to offer solutions for running and maintaining an effective event.

• Listen to the cues from session leaders and participants to provide necessary and often preemptive support.
• Present technical directions and answers quickly, clearly, and accurately.
• Maintain a professional appearance when producing live online events.

Course Dates

Course Rates

• Early-Bird Registration 30+ days prior to course start date: $845.00
• Registration within 30 days of course start date: $995.00

Train as a Team and Save!
For questions on group discounts please go here.
 

Course Equipment

IMPORTANT - You'll participate in online and collaborative activities in many ways, each designed to provide a unique means to interact and learn from experts and colleagues. All course delivery software operates at Internet connection speeds of 56.6 kbps or better, on PC, Mac and Unix platforms. Courses will use teleconferencing or VoIP (voice over Internet Protocol.) The login instructions emailed to you approximately one week prior to the start of the course will outline platform use as well as any headset requirements or suggestions. Each registrant must provide their own laptop or desktop computer and other equipment (such as a headset, if noted in your login instructions) in order to fully and successfully participate in the course. Please test your login information a minimum of 48 hours in advance on your course start date on the computer you will be using for the course.