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Program Leaders

Patti Phillips

Patti Phillips, Ph.D.

President/CEO,
ROI Institute, Inc.
Co-author,
The Value of Learning
and Show Me the Money
 
  

Jack Phillips, Ph.D.

Chairman,
ROI Institute, Inc.
Co-author,
The Value of Learning

and Show Me the Money

 
Caroline Hubble

Caroline Hubble

Director, Consulting Services
ROI Institute, Inc.

 

 
 
 
We recommend you register a minimum of one week in advance of a course to obtain any pre-course assignments and ensure your computer is properly configured for the online environment.
 

 

ROI Fundamentals Certificate Program

Online ScheduleLearn MoreRegister

Next Workshop Begins: November 03, 2008

Intensive online course with five (5) two-hour sessions over a two-week period.

Live & Online

Interest in measuring the return on investment (ROI) in training and performance improvement programs continues to grow. Organizations in all sectors in countries around the world are implementing the ROI Methodology to ensure useful data are developed and reported to all stakeholders.

This intensive two-week certificate program will provide you with the fundamental knowledge you need to:

  • Identify programs suitable for ROI evaluation.
  • Develop measures important to all stakeholder.
  • Calculate the ROI for their programs.
  • Communicate results effectively.
  • Forecast the ROI prior to and during program implementation.
     

Instructors

Patti Phillips, Ph.D.
President/CEO, ROI Institute, Inc.
Co-author, The Value of Learning and Show Me the Money

Jack Phillips, Ph.D.
Chairman, ROI Institute, Inc.
Co-author, The Value of Learning and Show Me the Money

Caroline Hubble
Director, Consulting Services, ROI Institute, Inc.
 

Program Details
During a two-week period, you will enhance your knowledge of ROI using a variety of tools and actual case applications. During this online certificate program you will:

  • Complete a pre-work package that includes an overview of the ROI Methodology and an assessment of your readiness to pursue ROI.
  • Participate in five two-hour live webcasts using Elluminate.
  • Complete a multiple-part case study using the discussion board to engage in dialogue with fellow participants.
  • Download handouts, tools, and templates that will assist you in the learning process and applying the ROI Methodology after the program has ended.

Upon completion of the certificate program, you will be able to:

  • Define the five levels of evaluation.
  • List the six types of data generated through the ROI Methodology.
  • Describe the ten steps in the ROI evaluation process model.
  • Explain the purpose of the 12 Guiding Principles.
  • Calculate the benefit-cost ratio and ROI
  • Select programs suitable for ROI evaluation.
  • Forecast the ROI for a program prior to and during program implementation.
     


This certificate program includes a pre-work assignment, live webcasts, discussion board, and support materials.

Each of the five (5) webcasts will last approximately two hours. Each webcast will launch a new module -- handouts for each module will be available prior to the webcast.
 


Participants will download and complete their pre-work assignment one week prior to the first Webcast. The pre-work includes a brief article describing the ROI Methodology as well as a brief survey assessing your readiness for ROI.

Interim homework assignments will include the completion of a multiple-part case study. You will work as a team using the discussion board to complete your homework assignments. Over the two-week period, you should plan for approximately four additional hours for homework and discussion.
 

  • You will download handouts, tools, and templates.
  • You will receive a fold-out process model to use as a job aid.
  • You will have the opportunity to engage in continuous online discussion for up to six months following the course.
     

Online Course Schedule
This course is comprised of five (5) live online sessions that meet for two hours each.

All sessions start at 2:00 pm Eastern Time (New York time). See below for the time of the sessions listed in various time zones.

Workshop Beginning:
November 03, 2008
 

• Monday, November 03, 2008

[2 hours]
 

• Wednesday, November 05, 2008

[2 hours]
 

• Monday, November 10, 2008

[2 hours]
 

• Wednesday, November 12, 2008

[2 hours]
  • Friday, November 14, 2008 [2 hours]

Remember, all sessions start at 2:00 pm Eastern Time (New York time). All sessions will last 2 hours. Here is the time of the sessions listed for various time zones:
  

• 11:00 am - 1:00 pm

Pacific Time (PT)
 

• 12:00 pm - 12:00 pm

Mountain Time (MT)
 

• 1:00 pm - 3:00 pm

Central Time (CT)
 

• 2:00 pm - 4:00 pm

Eastern Time (ET)
 

• 7:00 pm - 9:00 pm

Greenwich Mean Time (GMT)

For times in other cities, visit this link. Live sessions will be recorded for those who wish to go back and review or who must miss a live session. Participants are expected to participate in every meeting plus perform the homework activities.
 

Registration Details
Register for this certificate program now to reserve a virtual seat. See below.

Fee:

Registration: US $1,295

Train as a Team and Save!
For questions on group discounts, call 612.340.4742, or contact us for details.

Register Now:

Register

 

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