CERTIFICATE PROGRAM:
"Training Manager Online Certificate Program"

Live & Online

With the right practices, any training program can excel performance, while delivering economic benefits. In this online certificate program, you'll find out how by gaining in-depth focus and practical methods on managing the entire scope of your organization's training.

This online certificate program starts on October 24, 2008. See full schedule below. Register now!

Certificate Program: Training Manager

• Jean Barbazette, President, The Training Clinic and author of numerous books including Managing the Training Function For Bottom Line Results

Pre-workshop and/or Interim Assignments
There will be a required three hours of pre-work or interim assignments

Session One
Unit 1: Manage a Training Function
• Staying up to date, trends in training
• Key training and development roles
• What are the vision, mission and function priorities
• A staff of one: keeping your sanity
• Conduct a training department systems audit
• Manage and develop the training staff

Unit 2: Internal Consulting Skills
• Use a continuum of internal consulting roles
• Analyze your role in the organization
• Identify who are your clients
• Trainer vs. consultant vs. change agent
• Gain management’s commitment to your function
• Where are you in the life cycle of a training department
• Use an 8-step consulting process

Unit 3: Diagnosing Problems
• The manager’s role in using 9 Training Department audit tools
• Is training the answer?
• Make vague training needs specific
• Sort out training needs vs. wants
• Use training design tools to diagnose problems

Session Two
Unit 4: Developing a Plan
• Developing a ten-part performance improvement plan
• Decide whether to use existing materials or create new ones
• Training Plan example
• Use a tool to compare training delivery methods
• Reviewing training proposals

Unit 5: Cost justify training
• How to create a training cost framework
• Conduct a cost-benefit analysis
• Find performance indicators to demonstrate training’s benefit

Unit 6: Build a Partnership With Management and Learners
• Check your influencing style
• Build credibility with line managers
• Be more responsiveness to the organization
• Steps to increase leverage with others
• Develop strategies to market your programs effectively

Session Three
Unit 7: Overview of transfer of learning
• What is transfer of learning
• Barriers to transfer of learning
• Whose job is it to apply what's been learned?
• Three-way partnership between trainer, manager and learner

Unit 8: The trainer's role in the transfer of learning
• 4 key tactics to build the groundwork before training
• What kind of follow-up is appropriate?
• Post training performance analysis

Unit 9: The manager's role in the transfer of learning
• How to involve managers prior to training
• 8 key tips for preparing the employee before and follow up after training
• Manager's influence in coaching and giving feedback
• How to troubleshoot training problems
• How to conduct "level 3" evaluation to measure learning transfer

Unit 10: The learner's role in transfer of learning
• Techniques to set expectations that improves retention and learning transfer
• Action plans keep everyone on track

WORKSHOP OBJECTIVES:

• Develop a vision, mission and function priorities statement.
• Identify how to use department systems audit tools to benchmark your function.
• Identify and use 8 steps in the internal consulting process.
• Practice ways to anticipate the changing training needs in your organization.
• Identify when to use 9 types of assessment tools to determine training needs.
• Practice how to gain management's commitment to performance improvement.
• Use a nine-part plan to build alliances and work successfully with line managers and employees.
• Learn how to contract for results, not just training activities.
• Identify essential elements of a performance improvement plan.
• Identify techniques to market your training function.
• Keep up to date with new training trends.
• Evaluate how you supervise and develop a training staff using a 100-competency tool.
• Develop an action plan to get results.
• Use 4 key tactics to prepare learners for training.
• Identify ways to cost-justify training and monitor a training budget.
• Use post training performance analysis as a tool to identify what hinders the transfer of learning.
• Identify specific techniques to involve managers in transferring learning.
• Identify how a learner's active role during training influences transferring learning.

WHO SHOULD ATTEND:
Those who manage a training function, are a “department-of-one”, and those who aspire to training management will find these three fast-paced days engaging and full of proven ideas, tools, tips, checklists, and more.

WORKSHOP METHODS:

• Inventories and surveys
• Case studies
• Lecturettes
• Independent reading
• Small group discussions
• Exercises and activities

These three online sessions are interactive and require one hour of preparation for each four-hour synchronous session.

PREREQUISITES: There are no prerequisites. This session recommended for training managers, department-of-one, training coordinators, performance consultants. Some knowledge of training design and presentation is helpful, but not required.

This course is comprised of three (3) live online sessions. Below are the dates of live sessions for the next offering of this program. All sessions start at 12:00 pm Eastern Time (New York time). See below for the time of the sessions listed in various time zones.

All sessions start at 12:00 pm Eastern Time (New York time). Here is the time of the sessions listed in various time zones:

	• 9:00 am - 1:00 pm	Pacific Time (PT)
	• 10:00 am - 2:00 pm	Mountain Time (MT)
	• 11:00 pm - 3:00 pm	Central Time (CT)
	• 12:00 pm - 4:00 pm	Eastern Time (ET)
	• 4:00 pm - 8:00 pm	Greenwich Mean Time (GMT)

For times in other cities, visit this link. Live sessions will be recorded for those who wish to go back and review or who must miss a live session.

Register for this certificate program now to reserve a virtual seat. See below.

Train as a Team and Save!
For questions on group discounts, call 888.222.9749 x81, or contact us for details.

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